We know that life happens. At Outdoor Odysseys we remain flexible and compassionate with those that have to change their plans. This is also available in our Prepare for Your Kayak Tour page and FAQs. Below is our cancellation policy:
All cancellations must be received via email. The refund rates are based on the date we receive your email request cancellation.
CANCELLATION PENALTIES: More than Sixty (60) days prior to departure – full refund minus a $30 handling fee. Fifty-nine (59) days to one (1) day prior to departure – full payment retained, full credit issued. All trip credits are fully transferrable expire 3 years from the date of issue. Guest cancellations less than twenty-four (24) hours from departure cannot be refunded or credited.
CANCELLED TRIPS: Outdoor Odysseys reserves the right to cancel any trip prior to departure for any reason whatsoever. The refund of all payments received shall release Outdoor Odysseys from any further liability, including expenses incurred by participants in preparing for the trip.
THRID-PARTY BOOKINGS: May be subject to additional fees and terms.
TRAVEL INSURANCE: Outdoor Odysseys strongly recommends that you purchase travel insurance to offset unforeseen cancellation penalties, medical and evacuation expenses.